TIPS
ON EMAIL NEWSLETTERS
by Debbie Buxton
Newsletters whether in print or electronic
are opportunities to regularly make
contact with clients and prospective clients
which makes them a great marketing tool. The big
bonus with electronic newsletters is that
there is no printing or mailing costs.
.
There are a variety of online newsletters
out there, but probably the simplest form for most
small business owners is the email newsletter
or tips. Email provides a quick way to keep your
name out there, build trust with your
readers, and, hopefully, attract some clients. If you
archive your newsletter or provide subscribing
through your website, it can be a traffic
driver for your website also. I think
probably the most important feature of having that
newsletter in someone's email box every
week or so is top-of-mind awareness/name recognition
which gives a small business an advantage
over others.
Your email newsletter should, just as in
print, provide information and not be just for
advertisement. You need to offer information
that is of value, and in the course of doing
that, promote your products and services.
Eventually as your subscriber list grows (5,000 or
more) you could start offering advertising
to others to offset the costs of producing your
newsletter. However, collecting a subscription
base of this size could take a number of years,
and I wouldn't make this a primary goal
of your newsletter. Newsletters are for promoting your
area of expertise - they are not a vehicle
for revenue generation.
So one of the first things to consider
when deciding to do a newsletter is your amount of
commitment. Whether you start out on a
quarterly basis, then gradually increase to a weekly
basis a good deal of commitment must be
made. I spend two to three days researching my Tips,
then two to three hours writing it. So
you can see the time to do a simple tips sheet can in
itself be consuming. Just as in print,
you must be consistent in both your information and
delivery. If you can't make the commitment
to consistency, then I would suggest waiting until
you can make that commitment.
Well, you have decided to make that commitment
to providing worthwhile information on a
regular basis - what do you do next? Collect
email addresses. Probably one of the easiest is
your current database of email addresses.
You probably already have current and prospective
clients' email addresses. You could send
out an introductory email letter about your
newsletter to your list to see if anyone
would like to subscribe. I think it goes without
saying that no one wants to be a spammer
- you want to build an "opt-in" list. Remember to
press release your newsletter which could
bring subscribers. Another option to collecting
email addresses is to offer a subscription
service through your website. There are programs
that can handle the automatic subscribing
and unsubscribing which would just take up to much
space to go into now.
So now you got your emails, on to writing
your newsletter. I think that greatest part of email
is that is definitely less formal than
writing for print. Email tends to be very informal. I
think if you write like you talk, it is
much more enjoyable to the reader. As far as content,
it depends on what you do. You have to
think about if you were the reader, what would you want
to see. Another good avenue is input from
your readers or questions from clients. Also you
don't have to do all the writing yourself.
You can ask colleagues, employees, or reprint (with
permission, of course) articles others
have written.
So are you at the point where you are saying
this seems like a lot of work? Yes, it can be.
Although an electronic newsletter may
not have some real dollar costs, it does have some time
costs. However, I feel it is an investment
well worth its time. Sending out that weekly tips
or newsletter regularly, helps you build
a relationship with your online readers which can be
a great income generator in the long run.
Don't forgot to post your newsletter to
your website - another opportunity to attract traffic.
You can also promote your newsletter on
several sites that list other free newsletters.
Lastly, if you want to keep your subscribers'
trust, don't give or sell your list to anyone
unless all your subscribers have agreed.
Remember for most small businesses reputation keeps
them in business. |
|